We would love to hear from you — whether it's a bug report, a feature request, a partnership enquiry, or just feedback.
Many questions are already answered on our tool pages and blog. If your file isn't processing, first check that you're using an up-to-date browser (Chrome, Firefox, Edge, or Safari) and that the file isn't corrupted or password-protected. Because everything runs in your browser, very large files may depend on your device's available memory.
Because Bsbshs processes files entirely on your device, we cannot see or recover any file you worked on — we simply never receive it. If you lost a file, please check your device's Downloads folder.